Return & Refund Policy
At Precision Dynamics, client satisfaction is at the core of our business. We strive to deliver high-quality, insight-driven consulting services tailored to meet the unique needs of each client. However, we understand that in certain cases, concerns regarding our services may arise. This Return & Refund Policy outlines the conditions under which clients may request a refund and our process for handling such requests.
Eligibility for Refunds:
Due to the nature of our services, refunds are typically not issued once strategic consultations or deliverables have been provided. However, if you believe the service received does not align with the agreed-upon scope, or there has been a significant issue in delivery or execution, you may submit a formal refund request for evaluation.
Request Process:
To initiate a refund request, please contact our support team at [your support email] within 7 days of service delivery. Include your project details, invoice number, and a clear explanation of your concerns. Our team will review your case thoroughly and may request additional information or documentation.
Resolution Timeframe:
We aim to resolve all refund-related queries within 10 business days of receiving a complete request. If approved, the refund will be processed to your original method of payment within 5–7 business days.
Non-Refundable Services:
Services that have been fully delivered and accepted by the client.
Consultations that exceeded the agreed scope without dispute.
Any third-party expenses or non-refundable deposits paid on your behalf.
Policy Updates:
We reserve the right to update this Return & Refund Policy at any time. Clients will be notified of any significant changes.